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Delivery Information

Physical goods may be delivered by a reputable courier company. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of tinco. All orders delivered to residential properties will be marked with 'Authority To Leave' and if there is no suitable place for your order to be left and it has to be redelivered, you will incur a redelivery fee.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.